Identify UX friction
Use full session recordings to uncover hesitation, rage clicks, and abandonment
See what your users struggle with—visually
If you’ve ever asked, “Why are users dropping off here?” ; you’re not alone. Bounce rates and conversion dips are symptoms. But finding the real cause?
That’s the hard part. Traditional tools like GA, Hotjar, and FullStory tell you what happened.
Webfuse shows you why.
You can’t fix UX without knowing where it fails
- Analytics are shallow: Funnels and heatmaps don’t capture friction.
- Embedded flows are a blind spot: Stripe checkouts, OAuth modals, and widgets live outside your tracking.
- UX insight is slow: Engineering time, test scripts, and guesswork delay learning.
- Product teams are left guessing: Without full session context, every fix is a gamble.
How Webfuse solves this
How Webfuse Solves This: Watch What Actually Happens, Across Any Web Experience
- Launch a Webfuse SPACE and wrap the page where friction occurs.
- Enable session recording with a single toggle.
- Share the SPACE with testers or users—no code, no installs, no dev time.
- Watch pixel-perfect session replays of everything: scrolls, clicks, rage events—even within iframes or third-party tools.
Key benefits
- Complete Visual Context: Record the entire user session—not just DOM events. Watch real user behavior unfold.
- Works Everywhere: Capture third-party flows, embedded widgets, and iframes—no domain limitations.
- Plug-and-Play Deployment: No app changes. No scripts. Just configure a SPACE and share the link.
- Private & Secure: Recordings are streamed to your custom storage endpoint, ensuring full data control.
See Webfuse in Action
Here’s a step-by-step demo showing how to run a UX friction test inside a Webfuse SPACE.
No installs, no code, just real-time insight—watch how it works:
Examples
- Onboarding Drop-Off Analysis: Identify exactly where users get confused or hesitate during multi-step sign-up flows. Understand what causes abandonment before the form is even submitted.
- Checkout UX Diagnostics: See how users interact with your checkout process—even inside embedded third-party tools like Stripe. Reveal invisible blockers that analytics tools miss.
- Internal Tool Friction: Replay real user sessions inside internal or legacy apps. Find usability issues without needing to build custom tracking or ask devs for help.
Sign up & get started
Get full-session replays across any web app and uncover the real reasons users drop off.
FAQ
Can Webfuse record sessions on apps I don’t control?
Yes—that’s a key benefit. It works on internal tools, third-party SaaS apps, and embedded experiences without code changes.
Will this impact app performance?
No—the recording operates within the virtual session layer and is optimized for performance. Most users will not notice any difference in speed.
Is session recording compliant with privacy laws?
Yes. You control where data is stored, who participates, and can add consent flows via Landing Pages or Start Pages.
Can I record only parts of the session or specific tabs?
Currently, recordings capture the full session, but you can configure visibility rules and selectively enable/disable based on tab, domain, or participant.
