Embed AI Agents
Deliver intelligent, AI-assisted onboarding and claims navigation in complex insurance portals.
Guide every customer through insurance applications with AI
Life insurance forms can be overwhelming—filled with jargon, eligibility criteria, and complex documentation requirements. This confusion leads to abandoned applications and lost revenue.
Webfuse makes it easy to embed AI guidance directly into your existing insurance portal—without needing to change or integrate anything.
By augmenting your web app with AI-powered automation, real-time assistance, and access control, you can help every customer complete their journey.
Insurance application drop-off is a costly problem
- Users abandon forms due to confusion or complexity
- Static websites can’t respond to real-time questions
- Embedding LLMs requires heavy dev effort and integration
- Insurers struggle to capture customer intent at key points
How Webfuse solves this
AI Assistance Overlaid Onto Your Existing Portal
Webfuse lets you wrap your site in a Virtual Web Session and augment it with intelligent behavior using:
- Custom Extensions running automation and guidance logic in background.js
- Landing Pages that explain the AI assistant and what to expect
- Access Controls & Expiry Rules to gate usage, ensure compliance, and control session behavior
- Automation API to take actions or screenshots within the session
Key Benefits
- AI That Works On Top of Your Existing App: No need to change your site
- Higher Completion Rates: Guide users through every step with contextual help
- Access Control & Session Limits: Comply with regulatory needs while scaling
Examples
- Guide Customers Through Multi-Step Life Insurance Forms
- AI Agents Answering Coverage & Eligibility Questions
- Automatically Escalate to Human Agents When Needed
- Take Screenshots or Capture Key Events for Compliance
Launch Your AI Assistant
Start guiding customers with AI today. You’ll receive a preconfigured Webfuse SPACE template ready for your insurance portal—complete with extension support and access rules.
FAQ
Do I need to modify my insurance portal to use this?
No. Webfuse overlays the assistant through a virtual session—no code changes or API integrations are required.
Can I control who gets access to the AI assistant?
Yes. Use Webfuse’s access control to restrict by authentication, domain, or role. You can also set time-limited sessions.
What kind of AI assistants can I run?
Any assistant logic built in JavaScript can run inside a Webfuse extension. You can also use OpenAI Functions, Claude Operators, or your own LLM backend via API calls.
Can the session escalate to a live human agent?
Yes. You can configure the assistant to trigger a session handoff, notify agents via webhook, or start a video call via the Videochat App.
